The comprehensive digital payment solution from Worldline for easy and secure payment in your web shop.
Ecommerce security is essential if you are to make it in this industry. Are you aware that cyber-criminals target mostly eCommerce businesses? Online businesses experienced 32.4% of all successful cyber attacks in 2018. A serious business should, therefore, employ rock-solid eCommerce security protocols and measures. It will keep the business and customers free from attacks.
Besides, there are a few e-commerce security measures that are proven to keep hackers at bay. We will get to that in a minute, but first, let’s brush up on our understanding of e-commerce security a little.
Running an e-commerce website isn’t as simple as it seems. In a world where there are constant hacking attempts, it’s only natural that you want to make your website as secure as possible, especially when it comes to payment.
But it’s not just about the transactions done on your site but also about your site’s security as a whole.
In this article, I’ll provide twelve valuable tips to help secure not just your payment section but your entire website too.
Let’s get started.
E-commerce is one of the world’s fastest-growing industries. In 2020 alone, consumers spent almost $800 billion on online purchases – a staggering 32.4% increase over the previous year. For cybercriminals, this means more money they can swindle and a larger number of weak spots they can exploit.
The databases of e-commerce and payment businesses are also gold mines they can extract and sell to the highest bidder. In today’s digital age, one datum can be worth up to $0.36. Supposing that data refers to a demographic that composes 11.92% of the population, it can total to over $14 million. If cybercriminals get access to these databases, that would mean big losses to the company that owns the data.
Cybercriminals target various industries: finance, healthcare, energy, and construction. But, the nature of e-commerce makes it more susceptible to cyberattacks. If networks and platforms are not secure, unauthorized individuals can gain access to confidential information and system controls. Year after year, cybercrime costs small and medium enterprises $2.2 million on average from financial losses, reputational damage, and data leakages.
Perform Regular Security Audits
Performing regular security audits manually can help protect your site by identifying potential threats and vulnerabilities to avoid being compromised. Running regular audits means that you can remove any issues before Google marks your site as harmful
Let’s take a look at the steps to conduct a website security audit:
- Check for updates on your scripts and applications.
- Make sure your IP and domain are clean.
- Enforce strong password practices.
- Update your SSL.
- to allow flexible monitoring.
- Run security scans.
How to be safe while purchasing online?
Here are 5 ways you can ensure credit card security on your website:
Maintain PCI compliance
The Payment Card Industry Data Security Standard (PCI DSS) is a security standard developed to ensure the safety of credit card data. All organizations that handle credit card transactions are required to adhere to PCI standards. Basic security guidelines defined by PCI include:
- Changing the default password of all network equipment
- Encrypted transmission of cardholder data
- Unique IDs for persons handling the card data
Merchants who choose to ignore PCI compliance incur fines up to hundreds of thousands of dollars. It will also tarnish your reputation and adversely affect your revenues.
Do not store transaction data
Credit card security code is a three to four-digit code at the back of the card. Verifying this code helps ensure that the buyer is in possession of the card. When the payment is being processed the card issuer replies with a code confirming or rejecting the card’s validity.
Credit card security code (Image source: creditcard.com)
System alerts for suspicious activity
Depending upon your payment processor and hosting platform you will be able to monitor suspicious activities such as:
- Multiple bulk orders paid for by the same card
- Multiple similar orders by one person using different cards
- Different billing and delivery addresses.
- Sudden frequent purchases by an average customer.
If you use a hosted platform check with your provider what fraud monitoring steps are in place. Get in touch with security experts at Astra for detailed steps to monitor e-commerce credit card security on various e-commerce platforms such as Drupal, OpenCart, Magento, PrestaShop, etc.
Website Hardening means adding layers of protection to your website to minimize the chances of any sort of attack. Without proactive security measures you are putting your customer data at risk.
Strengthening Cyber Security for a Healthier E-commerce Performance
As e-commerce platforms improve, hackers are also becoming more sophisticated at breaking cybersecurity walls to attain illicit goals. It is a continuous cycle of catching up, and whoever outdoes the other keeps the profits. Fortunately, today, cybersecurity is a few steps ahead and supports e-commerce platforms in preventing cyberattacks.
Secure your business and all that is at stake with stronger and up-to-date passwordless authentication with LoginID. Register here to start integrating LoginID’s reliable authentication solutions.
Online payment system Saferpay
Saferpay is the modern electronic payment system for all online solutions, which can be used to process all domestic and foreign payments via a secure interface. Thanks to high system availability, you and your customers can conduct your business 24/7.
Saferpay is simple to integrate into your own accounting system as well as ERP and CRM systems. All key programmable languages and operating systems are also supported. Saferpay is also optimised for mobile commerce and is supported by almost all Internet browsers. Whether your customer uses a tablet or a smartphone, they will benefit from a payment window that is optimised for all standard devices.
Saferpay payment solutions at a glance
Payments without any integration
CHF 9. 95 / Month
+ CHF 49.- activation fee + Transaction fees
- All common means of payment
- Individual Payment Pages
- Payment links & QR codes
- Mail-/Phone-Order payments
- Saferpay Backoffice
Payments from your web shop or any business application
CHF 19. 95 / Month
+ CHF 99.- activation fee + Transaction fees
- All common means of payment
- Individual Payment Pages & interfaces
- Payment links & QR codes
- Mail-/Phone-Order payments
- Saferpay Backoffice
- Saferpay Plugins
Access to all Saferpay capabilities, customise your payment flows and interfaces
CHF 39. 95 / Month
+ CHF 299.- activation fee + Transaction fees
Support & Integration support
- Responsive design
- Omni-channel support
- Connection to CRM and ERP systems
- Certified for all leading platforms
- PCI DSS certified
- Integrated Risk Management system
- Dynamic currency conversion
- Tokenisation solution
- Optimised checkout pages
- Payment links & QR codes
- Tailored to your needs
- Seamless connection included
- Direct entry in your accounting system or your CRM and ERP systems
More e-commerce solutions for you
Its 3.2 billion cardholders makes Visa one of the most popular credit cards worldwide. Visa Debit is already accepted in over 200 countries.
More than 1 billion consumers already use this credit card and the Debit Mastercard is also becoming increasingly popular.
Maestro is the most widely used debit card in Europe.
Visa’s V PAY debit card is enjoying increasing popularity throughout Europe.
Cards from Japan’s largest credit card company, JCB, are used by almost 130 million consumers and accepted worldwide.
More than 2 billion of UnionPay’s credit cards accepted worldwide are in circulation in China and 13 other Asian countries.
Discover® Global Network acceptance gives you revenue opportunities from over 270M+ cardholders around the world.
Bancontact is the most important debit card in Belgium, with over 15 million Bancontact cards in circulation.
Other online payment methods
Apple Pay is the mobile payment solution from the US company Apple for mobile devices produced by the company.
Hundreds of millions of people now store card data in their Google accounts, facilitating quick and contactless payments with Google Pay.
Alipay, the most widely used mobile payment solution in the world, was developed by China’s leading e-commerce provider Alibaba.
Sofort GmbH’s online payment system has been part of Klarna since 2014 and makes direct transfers easy for online banking.
Klarna Payments includes the three payment methods Pay Now, Pay Later and Financing and is already available in 14 countries with Saferpay.
ELV Online (electronic direct debit procedure) is a common payment method in Germany, where the amount is taken from the current account by direct debit.
paydirekt is the online payment method for German banks and savings banks. Since the merger with giropay in May 2021, paydirekt is now known under the brand name giropay.
giropay is an online payment method for parts of the German banking industry. It is based on transfers via online banking and was specially optimised for the requirements of e-commerce.
EPS transfers are the easy and safe online payment method of Austrian banks for purchases made on the Internet via trusted online banking.
Since TWINT was launched in 2015, this mobile payment solution from Switzerland has shown steady growth.
PostFinance Card and E-Finance are two popular payment methods for holders of a Swiss PostFinance bank account.
Cryptocurrencies also enjoy significant popularity as an alternative means of payment. With WL Crypto Payments you can provide your Swiss customers with a simple and fast way of paying with Bitcoin and Ethereum.
iDEAL is the online payment system from the Netherlands and enables direct transfers via online banking. Around 70% of all online purchases in the Netherlands today are made using iDEAL.
Przelewy24 is the most popular online payment method in Poland. Payments are processed via bank transfer (online banking).
Saferpay plugins for your shop system
Certified and deemed extremely reliable: on these platforms Worldline is with Saferpay an integral part of quality management:
Don’t know what Saferpay is yet?
Saferpay gives you the option of testing all interfaces with a test account set up especially for you.
Test Saferpay now
Everything you need to know aboutPCI DSS, 3-D Secure 2 and strong authentication
Pay securely online
Offer your customers the maximum possible level of security. Because security establishes trust and your customers should have a good feeling about their online payments. Together with the credit card organizations, we set the highest standards, such as PCI DSS, 3-D Secure 2 and strong customer authentication, which allow you to sell securely online or by mail order. At the same time, we offer you the necessary protection against payment defaults.
PCI DSS (Payment Card Industry Data Security Standard) is the global security standard for international credit card organisations. With our payment solution Saferpay, you can process all e-commerce credit card data securely in compliance with PCI DSS. The card data is captured within the Saferpay Payment Page or the Hosted Forms and is not processed, transmitted or stored in your systems. Thus you can benefit from maximum security and minimal effort to confirm your compliance with PCI DSS. Saferpay is subject to the PCI DSS guidelines and has been awarded with PCI security certification.
More about PCI DSS
Online merchants, acquirers, card issuers and customers are facing a new challenge in e-commerce: The Regulatory Technical Standards (RTS) within the framework of the Second EU Payment Services Directive (PSD2) came into effect on 14 September 2019. These standards require strong customer authentication (also known as two-factor authentication) for online payments. To give online retail business more time for implementation, the European Banking Authority (EBA) has granted local regulators across Europe a transitional period until December 31, 2020 to implement strong customer authentication.
To comply with the PSD2 requirement concerning strong customer authentication, the card organisations Visa and Mastercard — together with the technical body EMVCo — have further developed the 3-D Secure security process: 3-D Secure 2 is PSD2-compliant and is valid in EU countries as well as Switzerland. All online merchants must support the new standard.
With the 3-D Secure procedure, cardholders identify themselves in an additional step during online transactions. The new 3-D Secure 2 security standard makes card payments in e-commerce much easier for you and your customers through a broad data spectrum, biometric authentication and an improved standardised online experience.
Customers no longer have to remember passwords and can easily confirm payments from a mobile app. Customer authentication is fully integrated into the 3-D Secure 2 sales process. Liability for fraudulent transactions is entirely passed on to the card issuer.
3-D Secure 2 relies on a risk-based authentication process and uses additional transaction data to check with merchants and card issuers whether the payment has been initiated by the cardholder and if the payment process should be allowed or aborted. Other factors of strong customer authentication, such as payment habits or fingerprints, are also included in the verification process. Low-risk transactions are identified in what is known as frictionless flow. If genuine customer authentication is not required, the cardholder’s checkout process is seamless.
Your 3-D Secure 2 benefits
- Smooth payment process (frictionless flow)
- Increase your conversion rate
- Fewer payment disruptions thanks to risk-based authentication
- Full integration into web shops and apps
Strong customer authentication
With strong customer authentication, all payment transactions, apart from specific exceptions, are “strongly” secured. To do so, at least two out of the three factors must be used: knowledge, possession or inherence.
A customer wants to buy a pair of shoes in an online shop. He has already entered his card data in the corresponding fields. A short time later, he gets a push notification on his smartphone: The customer must enter the two-factor authentication code (or one-time password) sent by SMS or confirm the purchase in an extra app with a fingerprint.
Safer online payments made simple
A short introduction to Europe’s new requirements for Strong Customer Authentication
On 14 September 2019, the face of e-commerce in Europe is set to change forever. Nevertheless, merchants, banks and payment service providers must meet the strict requirements of strong customer authentication by December 31, 2020 at the latest. This position paper gives a brief introduction about the Regulatory Technical Standards on Strong Customer Authentication and the impacts to the merchants ecosystem. It also explains what will merchants need to do to take all the advantages of this regulation.
Not all transactions have to be “strongly” secured by cardholders:
- Anonymous prepaid cards
- Mail order and telephone orders (MOTO transactions)
- Interregional / “one leg” transactions
- Transactions initiated by the payee
While growth in eCommerce has improved online transactions, it has attracted the attention of the bad players in equal measures. eCommerce cybercrime reports reveal that the industry is among the most vulnerable ones when it comes to cybercrimes.
The eCommerce world experiences about 32.4% of all attacks. 50% of small eCommerce store owners are lamenting that the attacks are becoming severe. Furthermore, the reports show that 29% of traffic accessing a website consists of malicious requests.
Therefore, it is very crucial to put in place water-tight security measures and hire a robust team. It will ensure you run your business without worrying about closing down due to cybercriminals.
Lack of trust in the privacy and eCommerce security
Businesses that run eCommerce operations experience several security risks, such as:
- Counterfeit sites– hackers can easily create fake versions of legitimate websites without incurring any costs. Therefore, the affected company may suffer severe damage to its reputations and valuations.
- Malicious alterations to websites– some fraudsters change the content of a website. Their goal is usually to either divert traffic to a competing website or destroy the affected company’s reputation.
- Damages to networks of computers– attackers may damage a company’s online store using worm or viruses attacks.
- Fraudulent access to sensitive data– attackers can get intellectual property and steal, destroy, or change it to suit their malicious goals.
- hijack the systems of computers
- erase all data
- forward malicious links to clients and other computers in the network.
Uncertainty and complexity in online transactions
Online buyers face uncertainty and complexity during critical transaction activities. Such activities include payment, dispute resolution, and delivery. During those points, they are likely to fall into the hands of fraudsters.
Businesses have improved their transparency levels, such as clearly stating the point of contact when a problem occurs. However, such measures often fail to disclose fully the collection and usage of personal data.
Also Read: SaaS Security Management- A Complete Guide To 6 Best Security Practices
Use Strong Passwords and Two-Factor Authentication
Even when your e-commerce site has excellent security, your weakest link could be you and your employees. This means using the same passwords for multiple sites and services. While it is easy to remember, but in the case that one of the login details has been compromised by hackers, they can gain access to your website too.
Luckily, there are plenty of password manager tools available like that’ll take the hassle of memorizing various passwords for different sites and services.
Another way to foster greater credential awareness is by utilizing . This goes a long way in the case that a password has been compromised. The hacker will need to take another complex step to get in.
Get SSL Security
As we mentioned before that a website should have . It’s a crucial security feature to have because it helps encrypt data between a visitor’s web browser and your website. It must become a mandatory requirement for all e-commerce sites based on the Payment Card Industry (PCI) Data Security Standard
Also, Read: DuckDuckGo SEO: What Is And How To Optimize Your Website
Cybersecurity Measures in the E-commerce Industry
There is no sure way to guarantee safety from cyberattacks. However, implementing security controls and safeguards will lessen risks to both the company and customers. Staying current with the latest tools will aid the company against the next major cybersecurity threat.
Cybersecurity experts also recommend the practice of collecting only necessary information. The fewer data the company holds, the less enticing the database will be for hackers. Keep only what is necessary for the business; do not collect what is not useful or required. Additionally, online businesses are advised to post privacy policies so that customers are more aware of their responsibilities and the bounds of parties when it comes to information.
In November 2020, a 300% surge in cyberattacks was recorded alongside the increase in e-commerce transactions. Online retailers got the most damaging effects from supply chain attacks, phishing attacks, ransomware, and DDoS attacks. Because of the increasing risks, enterprises must fortify access points into the system and upscale authentication mechanisms to supplement controls.
For example, with the use of Digital Signatures, business platforms can have a better mechanism of recognizing tampered electronic documents and digital messages. To apply this security measure, a Digital Signature API is integrated into the system to collect and authenticate signatures in documents or contracts. Digital signatures maintain the confidentiality and legitimacy of messages and e-documents.
Payment frauds have been increasing since the start of the pandemic. Costs of payment fraud in 2011 were at $9.84 billion, and this figure more than tripled to $32.39 billion in 2020. E-commerce companies can learn to detect these illicit activities through address verification systems (AVS). Through AVS, sellers can predict and analyze purchase and payment transactions coming from customers. What happens is that the system verifies whether the billing address matches the cardholder’s banking data. The seller then receives an AVS code to determine the next steps of the payment transaction.
Security has to be one of your biggest priorities while running an online store. There are just so many online frauds that can put you out of business, if not prevented. Did you know that only about 38% of companies that have experienced a cyberattack has managed to successfully handle it? I am sure you do not want to add to that number.
Did you know that only about 38% of companies that have experienced a cyberattack have managed to successfully handle it? Further, more than 43% of data breach victims were small businesses.
Thankfully, there are a few measures you can take to secure your e-commerce store and avoid being a victim of a brutal cyberattack.
Get an SSL Certification
This will ensure that all the sensitive data, like credit card and bank details, will be sent across the network in encrypted form. Encrypted data discourages any interception and makes it harder for hackers to get access to your store. An added advantage is that websites with an SSL certification rank better and get more online traffic.
Invest in Security
Make sure you invest a part of your resources and time in security. Guard your web store with a Firewall and pen testing solution. Instead of getting a different tool to cover each security requirement, get a single software with advanced features to secure your website.
Astra Security Suite for e-Commerce
Further, employ trained and skilled specialists to oversee cyber-security. If you can’t afford to employ a cyber professional, training your current employees on cybersecurity practices will also do.
30,000 websites get hacked every single day. Are you next?
Update all the software timely and make sure they are all working perfectly fine. CMS, plugins & extensions, themes, operating systems, tech stack, etc. should be run on the latest versions at all times.
Next, back up all your data.
Get PCI Compliant
Verify Customer Identity & Address with AVS
Verifying the customer’s identity and address can help in detecting fraud orders. You can do this by using an AVS (Address Verification System). An AVS compares the billing address to the address stored in the credit card company by comparing numerical values.
Secure Payments with CVV
Card Verification Value (CVV) is the three or four-digit number present on the backside of the credit card. Requiring the CVV value ensures that the person making the purchase actually possesses the credit card in use. So, even if hackers get the credit card number, the purchase cannot be made.
Logging up all transactions and analyzing them often, is another way to secure your e-commerce store. Draw up the list of customers vs the transactions made. Focus especially on huge transactions and frequent customers. Analyze the transactions for any suspicious activity like – inconsistent billing shipping information, frequent returns & cancellations, etc.
Opt for Signature on delivery
Sometimes scammers pretend as if they have not received their goods even though they did and demand compensation. Inability to prove the reception of goods will leave you with a loss. See print-on-demand e-commerce stats to see how the e-commerce market is performing.
Hence, asking the receiver to sign can help you to dodge these frauds.
Source: Philadelphia Mail Room
Install Fraud Prevention Tools
You can also use a number of anti-fraud tools such as Riskified, Subuno, and Kount to scan and detect fraudulent activity on your store. These tools can help you with proxy-detection, browser-device fingerprinting, geolocation, and more.
Use Safe Passwords
Configure a Website Application Firewall
A Web Application Firewall helps protect web applications by creating a shield that filters and monitors HTTP traffic between them and the internet. It usually protects web apps from attacks like
There are plenty of WAF tools available, such as:
Also, Read: How to Setup Free SSL for Your WordPress Website
Monitor and Update Third-Party Integrations
Suppose you’re using CMS as the platform to create your website. In that case, you’ll be able to download and apply various third-party integrations like pluginsappstools to enhance your site’s functionality. Some website builders also allow this but with fewer options.
While this is a great thing that you can customize your site the way you want it, you need to make sure that you constantly monitor and update third-party plugins and add-ons. This is because some hackers might use these plugins to plant malicious code on your site.
A good tip is to ensure that the third-party integrations are regularly updated by the developer and ensure that it’s fully optimized for your software.
The short answer is – not so much.
See this graph below. It depicts how credit card fraud reports have been increasing steeply over the years. Now, this graph takes into account both online & offline credit card frauds. Online credit card frauds have had quite the same effect over the years.
Credit card fraud over the years (Source: Fool.com)
In another interesting study American Credit Card Preferences and Habits by Ascent researchers, it was found that credit card data breach only increases as you age. See the table below.
Victims of Credit card data breach (by age)
Studies also show that 80% of customers do not return to an online retailer after the fraud has taken place. Trust is hard to build and easy to lose.
To our relief, businesses have started to take data security seriously. Many merchants have turned to secure data storage instead of storing it on their website’s server. This is a welcoming change. Data encryption is another security measure we have seen e-traders take on.
But it’s only the start, there is still a long way to go.
Choose a Trusted and Secure Website Builder
A website builder would usually be the pick when you want to create an e-commerce website. Besides the fact that it is more straightforward, has plenty of premade templates and customization options, it also usually comes with some security features.
When choosing the right online store website builder, ensure that it provides an SSL certificate, encrypted payment gateways, and advanced authentication protocols for both sellers and buyers.
But worry not. With this article, we have covered all your questions like – How to secure your e-commerce, How to make a safe transaction, What is putting your credit card information at risk, etc. By the end of the blog post, you’ll have refined knowledge as to what e-commerce credit card security is and how to strengthen it.
But before we delve deep into the subject lets take a closer look at – How safe is your credit card data online?
Common Risks to E-commerce Platforms
Credit card numbers, account PINs, and CVV codes are just a few of the types of private information at risk when making payments online. Once stolen, these may be used to perpetrate fraudulent transactions, transfer money from one account to another, or they can be sold on the dark web. What is alarming about these breaches is that the state can hold the merchant liable for negligence if it happens due to a lack of sufficient control.
Trade secrets – recipes, algorithms, intangibles, strategies, and plans – are also at risk in breaches to e-commerce systems. If these are stolen or exposed, the company may lose its competitive advantages and potential profits. Trade secret attacks, like the organized computer intrusion in 2019 that resulted in companies losing source codes, software code, and signing certificates, are costly and damaging to businesses.
Attacks that disrupt business operations are also common in e-commerce platforms. A Denial of Service (DoS) attack happens when a hacker overloads the website traffic that eventually results in a system shutdown. Website downtimes from these attacks cost the business its potential sales and customer trust.
E-commerce website security measures to cover you 24/7
Most companies that use MFA are still successfully hacked.
Get Secure Server Layer (SSL) Certificates
Image Source: Comodo
Use solid-rock Firewalls
Use effective e-commerce software and plugins to bar untrusted networks and regulate the inflow and outflow of website traffic. They should provide selective permeability, only permitting trusted traffic to go through.
In a nutshell, the Astra firewall protection from:
- OWASP top 10 threats
- Protection from bad bots.
- Protection against 100+ types of attacks.
How does the Astra Firewall work?
Related Blog – Astra’s Sample Penetration Testing Report
With Astra Scanner, you can enjoy:
- unlimited scans
- Notifications in case of any changes in file
- collective intelligence
Comply with PCI-DSS Requirements
PCI-DSS Requirements; Source: Medium
The data theft during card-not-present transactions can go unnoticed till your card incurs unauthorized charges. Many fraudsters make a test transaction of a few pennies to check the validity of the card information. These transactions easily go unnoticed. Don’t ignore small, seemingly innocent purchases. They indicate that your card might be compromised.
Related read: How to prevent Magento credit card skimming?
Be PCI DSS Compliant
As we briefly mentioned before, is a set of requirements intended to make sure that all e-commerce sites that processes, stores or transmits credit card information have and maintains a secure environment.
There are twelve requirements to be PCI DSS Compliant, which are:
- Have effective password protections.
- Use and maintain firewalls.
- Have an SSL certificate.
- Protect cardholder data.
- Regularly update software.
- Use and maintain antivirus software.
- Create unique IDs for access.
- Use and maintain access logs.
- Restrict physical access.
- Document your security policies.
- Regularly scan and test for vulnerabilities.
Backup Website Data
Even if you have multiple security layers, some things may happen, and you need to be prepared for it. While backing up your website data doesn’t stop any security threats, but it will help reduce the impact they bring to your site – should they breach your security protocols.
It’s a good practice to back-up your site now and then. Your website builder should have an automatic back-up feature that you can utilize by simply set how often you should back up your site. It’s recommended that you do it every three days.
Utilize Machine Learning Tools
With machines and AIs getting better by the day, of course, you can also find tools that will help you secure your e-commerce site. There are various security tools available, ranging from loophole scanners to threat detection tools. Here are some security tools you can try out:
- Security loophole scanner –
- Threat detection tool –
- Security planner tool – FCC Small Biz Cyber Planner
What is eCommerce or electronic commerce security?
eCommerce security is the guideline that ensures safe transactions through the internet. It consists of protocols that safeguard people who engage in online selling and buying goods and services. You need to gain your customers’ trust by putting in place eCommerce security basics. Such basics include:
Privacy includes preventing any activity that will lead to the sharing of customers’ data with unauthorized third parties. Apart from the online seller that a customer has chosen, no one else should access their personal information and account details.
The principle of authentication in eCommerce security requires that both the seller and the buyer should be real. They should be who they say they are. The business should prove that it is real, deals with genuine items or services, and delivers what it promises. The clients should also give their proof of identity to make the seller feel secure about the online transactions. It is possible to ensure authentication and identification. If you are unable to do so, hiring an expert will help a lot. Among the standard solutions include client login information and credit card PINs.
Also Read: Security Audit Services: Importance, Types, Top 3 Companies
Please refer to the below guides for CMS specific security measures
Stop bad bots, SQLi, RCE, XSS, CSRF, RFI/LFI and thousands of cyberattacks and hacking attempts.
Is there any security solution we are forgetting? Comment and let us know 🙂
Be Aware of “Friendly Fraud”
One rising concern faced by e-commerce businesses is “Friendly Fraud.” It’s essentially an act where a legitimate customer purchases a product or service from your site but later changes their mind about it.
Under normal circumstances, canceling orders results in customers using your return policy to return the goods and get refunded. Through Friendly Fraud, customers would instead submit a chargeback through their credit card provider.
To minimize these kinds of frauds, here are some steps you can take:
Now you know the twelve tips to help you secure your site. All that’s left to do is to implement these security measures and make your site as secure as possible.
Remember to regularly back up your site’s data because no matter how secure your site is, you never know when unexpected things can happen. It’s best to be prepared for the worst.
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Getting your business online is a wonderful idea. It lets you expand your business to the whole world. Although getting online is a lot beneficial to your business, it can also get you in trouble if you’re not cautious.
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Hope this helps. If it didn’t include what you’d have liked to read, let us know in the comments 🙂