The ecommerce industry is booming, and that means there are plenty of available for people with the right skills.
Here are some in-demand positions in the ecommerce world, along with a brief overview of what entail.
E-commerce, also referred to as electronic commerce, is the trading of products and services or carrying out commercial transactions digitally via the internet. These trading or transactions can happen between business-to-business (B2B), consumer-to-consumer, business-to-consumer (B2C), or consumer-to-business. The top 10 ecommerce companies in India are – Amazon, Flipkart, Myntra, Snapdeal, FirstCry, Nykaa, BookMyShow, IndiaMART, Shopclues and MakeMyTrip.
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Since consumers seem to be switching to online shopping, there’s no better time than now to get immersed in the world of ecommerce or seek internet jobs from home. This could be either starting your own ecommerce business or trying out an ecommerce job.
While it’s not easy to start an ecommerce business, its growing popularity seems to be a great motivation for those who are playing around with the idea. Likewise, if you want to dip your toes in the business by browsing available ecommerce jobs, now is the time to do so.
So, if you’re in search of an ecommerce job, you’re probably wondering what job positions are out there in this field. This guide is here to help you with just that. We have laid out the best and most sought after ecommerce jobs, and we have explained in detail all there is to know about a certain job, like the salary you can expect and what kind of skills or degrees will be required of you.
Here are the best job opportunities available in the ecommerce job market.
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Harry Joiner and Allan Seibert are executive recruiters specializing in ecommerce, mobile commerce, integrated marketing and “new media.” Their clients and candidates appear frequently in magazines like Fast Company, Internet Retailer, the Search Marketing Standard, Advertising Age, and Multichannel Merchant.
What jobseekers have to say
I had a great experience working with Harry Joiner. Yes, he has a great knowledge of the ecommerce world and wanted to learn/understand my business as I expected. But, the thing I liked and respected even more was their ability to filter quickly and their sense of urgency. They are driven entrepreneurs who have a formula that seems perfect for e-commerce recruiting. Ultimately, their approach delivered a positive, satisfied customer from a process that can often exhausting.
is quite literally the best recruiter I have ever had the pleasure of working with. I have been in the eCommerce space for over 15 years and have never been so impressed. He thoroughly vetted every single candidate that came across my desk and didn’t send me anyone who wasn’t great. I am very happy to have had the privilege of working with him and can’t wait to do it again.
President / CEO, GiftTree
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Retailers: Ecommerce Sales as % of Total Sales from investing
Marketing specialist/ Marketing manager
Marketing specialists or marketing managers are crucial for the success of any ecommerce business.
Job description: as the job title says, marketing specialists are assigned to develop and manage various marketing programs across many apps and channels. You need to constantly keep up with trends and developments in order to execute the best marketing strategies for your business.
Job requirements: having a Bachelor’s degree and working experience is usually preferred for any marketing specialist candidate. On top of that, you will need to have remarkable communication and analytical skills. Having knowledge of Google Analytics, Marketo, Buffer, Evernote, and similar apps and platforms is extremely important as well.
Salary: the average salary for a marketing specialist is approximately $70,000, but the number will depend on your skillset and your working experience.
Ecommerce Project Manager
If you’re a natural leader who likes being in charge, then an ecommerce manager might be the perfect job for you.
Job description: ecommerce project managers are a part of most businesses. A project manager is someone who overlooks the team and their activities, assigns roles, responsibilities and projects and measures progress – all of which includes a lot of verbal communication. In certain companies, they also interact with the customers in order to make sure that everyone is satisfied with the business.
Job requirements: an ecommerce project manager should ideally have a Bachelor’s Degree in a relevant field, although it’s not always a requirement. Since it’s an important role, most companies prefer to have their project managers have previous working experience. Your communicational and organizational skills need to be exceptional and you also need to be familiar with Microsoft Office, and similar software, including project management apps like Basecamp, Trello, Asana, Microsoft Project, ProofHub, Filestage, and others.
Salary: ecommerce project managers earn $66,000 per year on average. Beginner ecommerce managers usually have a lower salary of around $44,000. You can earn up to $107,000 as an ecommerce project manager.
Other than choosing from one of the ecommerce jobs listed above, you also have the option of trying out an ecommerce internship in a company. Internships are an amazing way to become familiar with the company’s needs and requirements and see if you are a good fit for the company without having to commit to a contract.
Some companies offer paid internships, which is always a bonus. By doing an internship, you’re increasing your chances of getting hired at the company, assuming that you leave a good impression on them. One of the many perks of doing an internship is that you don’t need to have any previous experience at all.
Ecommerce internships are an especially useful option for recent graduates or students who are still in school and are looking to gather experience before they finish school. The best way to go about finding an ecommerce internship is to first ask yourself what kind of business interests you, and then start researching that field and keeping an eye out for any internship opportunities. If you do land an interview, make sure you learn about the history of the company and their goals, if you can. This will increase your chances of getting accepted because it shows that you are interested in them.
SEO writers are a critical part of the ecommerce ecosystem.
Their main job is to make sure that online shops and stores show up in relevant search results on popular search engines like Google.
in SEO writing, require one to have a solid understanding of writing, certain web design principles, and the use of . Having some knowledge of your target industry is essential, too, to write about topics well.
Pinning down the average salaries of SEO writers is difficult.
It varies depending on region, plus SEO writers range from full-time, to freelance. In the United States, the average is around $35,000 a year, while highly specialized writers can make a lot more.
Ecommerce virtual assistant
You’re probably already familiar with what an assistant job entails. Well, in the ecommerce world, it’s the same thing except you will be doing it virtually. Company executives and CEOs need help with many tasks, and your job will be to assist them in their day-to-day tasks.
Job description: One of the most important skills you can have for this job is being a great communicator. You will be asked to organize meetings, different schedules, documents, gathering information.
Job requirements: you will need to be a very organized individual in order to succeed in this job. This Job description also includes being punctual and paying close attention to detail. If you have previous working experience for a related field, then it will be a plus. Virtual assistants use many tools to help with their daily tasks like Canva, Asana, Slack, and Calendly. Although there are hundreds of apps that virtual assistants can use, Postify’s guide covers the best free apps for the job.
Salary: the salary for virtual assistant positions depends on your previous experience. Beginners can earn as low as $14,500 per year, whereas experienced virtual assistants who have been working in the same company for years can earn up to $124,000.
Ecommerce customer service representative
Customer satisfaction is what makes or breaks a business. If customers have any inquiries, complaints or problems, they turn to the customer service representative.
Job requirements: dealing with people isn’t an easy task, so most businesses prefer that their potential customer service representatives have previous working experience. You need to be a good communicator (which includes excellent verbal and written communication skills) and be well-organized. Sometimes, being fluent in more than one language will also be required.
Salary: the average salary for customer service representatives is $14,00 per hour. This amount is subject to change depending on where you live and your previous experience with customer service.
Customer Service Agent
Customer service agents in ecommerce are the people who deal with customers’ issues and queries
They are responsible for ensuring that customers are happy with the products and services they have purchased and that they can use them effectively.
The job entails dealing with customer inquiries via phone, email, and chat, as well as resolving any issues that may arise. This one is common in the realm of remote ecommerce jobs
This job is made easier through the use of solutions like a live chat software
Customer service agents typically earn a salary of $30,000-$40,000 per year. Service agents are often hired from foreign countries to reduce costs.
Agents in foreign lands will likely be paid less than US citizens.
Ecommerce web developers
Every online store comes with a website. The design, aesthetic, and functionality of the website have a huge role to play in how the customer finds the online shopping experience. If the website is hard to navigate, slow, and visually unappealing, chances are the customers won’t be too eager to purchase something from that website.
For that reason, behind every successful ecommerce business is an outstanding web developer.
Job description: the role of every web developer is to design and create the websites used for ecommerce businesses. Basically, it’s their job to take care of the website, both in terms of appearance and performance.
Salary: the average salary for web developers is around $70,000. You can go as high as $126,000 if you’re incredibly gifted and lucky. For beginners, the salary is usually around $37,000.
Hottest e-commerce jobs to look out for
Here are some of the top ecommerce careers you can choose from according to your skills and experience:
Marketing specialists are in charge of developing marketing strategies for the organization’s success. They create advertising campaigns, budget strategies, and develop other strategies to target their demographic audience.
An ecommerce developer is in charge of developing e-commerce platforms according to the expectations of the consumers. They develop e-commerce websites and applications from scratch by working with various technologies.
A content specialist is responsible for creating content for digital platforms by researching and developing content strategies. They research trending topics and create various forms of content like blogs, website content, social media content etc.
Product managers plan and execute the processes involved in a product’s lifecycle. They also curate and prioritize customer requirements for products and incorporate customer feedback to improve product quality.
PPC managers launch and optimize PPC campaigns. They also monitor budget allocations, oversee search platform accounts, track KPIs, and create reports to improve business aspects.
A retention specialist communicates with customers, clients, or employees to increase loyalty towards the business and retain customers, clients and employees. They also devise solutions to help anyone having issues with the company.
Operations Managers are in charge of overseeing operational processes at every level of a business. They hire and train new employees, manage activities, and strategize improvement plans.
Com lays a strong foundation for your e-commerce career
So, how to get a job in the ecommerce industry? The online B.Com course offered by Manipal University Jaipur lays a strong base for aspirants planning to work in the e-commerce industry. The curriculum of the program is developed by industry experts to help individuals have a clear understanding of various important commerce topics and related subjects. The online courses offered by MUJ are UGC-entitled and hold the same value as a regular course. MUJ also helps individuals land their dream jobs by providing placement assistance. The program is quite affordable compared to the on-campus program and eligible students can get scholarship opportunities too.
You can also read the Advantages of a B.Com degree.
E-commerce is changing the way of buying and selling products and services with new technologies. It is bringing a huge transformation in supply chain management practices and physical retail, with distribution channels being more digitized. Thus, to land a job in the e-commerce field, it is necessary to gain the relevant knowledge and skills with a degree like B.Com.
Additionally, information like fee, eligibility, scholarships, finance options etc. on offerings and programs listed on Online Manipal may change as per the discretion of respective universities so please refer to the respective program page for latest information. Any information provided in blogs is not binding and cannot be taken as final.
Marketing specialists in ecommerce are essential for helping businesses to connect with their customers online.
People in this area of are responsible for coming up with innovative marketing campaigns that will grab the attention of potential buyers and turn them into loyal customers.
This requires a lot of creativity and understanding of consumer psychology, as well as the ability to navigate complex and analyze data collected from various sources.
To succeed in this , you need to have previous experience in digital marketing combined with a strong knowledge of consumer behavior and emerging trends.
Marketing specialists can expect an average pay of anywhere between $50,000 and $70,000.
Given that ecommerce is online in nature, it’s only natural that ecommerce web developers are at the heart of today’s digital economy.
These professionals are responsible for creating and maintaining websites that are used to sell goods and services online.
To qualify for this job, one must have a strong technical background, including experience with a variety of programming languages, web development tools, and content management systems.
Particularly important is familiarity with specialized hosting solutions, such as Magento and WooCommerfce.
have specialized support, but intimate knowledge of these powerful ecommerce solutions is a massive plus all the same.
Additionally, they must be able to work well in a fast-paced environment.
eCommerce devs can earn anywhere from $70,000 to $100,000 a year
Ecommerce delivery driver
All the products sold on an ecommerce website need to be delivered to all the loyal customers. This is where delivery drivers come in. The number of delivery drivers a company employs will depend on the company’s size and how many sales they make per week.
Job description: your role as a delivery driver for an ecommerce business will be to gather the items which are sold to the customers, load them, and deliver them to their addresses. The kinds of items you transport will depend on the company you’re working for, ranging from cosmetics to household items. You will be in charge of making sure that the orders are complete and correct. Depending on your contract, you might also be in charge of handling payment in person.
Job requirements: this job requires exceptional organizational and time management skills. Having a valid driver’s license is crucial for this job. Most companies will require you to have a high school diploma. Previous experience is usually preferred.
Salary: the average delivery driver salary in the US is around $42,000. Other factors like your experience and your skills will have an impact on how much money you earn.
Ecommerce order clerks
When selling certain products through ecommerce, ecommerce business owners will need someone who is responsible for receiving orders for the products, as well as processing the customer’s information like shipping details and handling receipts. This person is known as an order clerk.
Job requirements: order clerks are required to have a high school diploma. They need to be incredibly organized, have knowledge of Microsoft Office or similar software and be a great and effective communicator. Having a previous working experience is preferred, but not always required.
Salary: order clerks get paid around $35,000 on average per year. For those who have previous experience, the amount tends to be higher.
Why choose a career in the e-commerce industry?
Listed below are some of the reasons why you should choose a career in the e-commerce industry:
E-Commerce provides various career opportunities – The e-commerce sector has seen a huge growth in the past few years, specially during the Pandemic times, since more and more people have shifted to online e-commerce platforms for their needs. Thus, there is a huge need for various skilled professionals in the sector to keep the e-commerce industry running smoothly.
Allows individuals to upskill themselves – The e-commerce industry is a challenging sector to work in. Individuals working in the sector must stay updated with new trends and keep upskilling themselves to effectively manage the various processes involved. Thus, it allows individuals to develop managerial skills, which helps in their career growth.
Quickening the learning curve – E-commerce provides the opportunity to test and implement new techniques and receive real-time customer feedback within a short time. It quickens the learning curve and helps professionals to figure out which strategies would work in the industry and which won’t.
Improves customer and market understanding – E-commerce provides a better understanding of the market and customer needs. Customer feedback gives an insight into the customer’s minds and their needs. It helps professionals in the field to understand the market better and bring success to their organization by being more consumer-oriented.
You can also read about Top companies that hire B.Com graduates.
eCommerce project managers are responsible for ensuring that online projects are completed on time and within budget.
They work closely with every other profession on their teams, such as developers, designers, and marketers to coordinate the various aspects of a project.
To be successful in this , project managers must have excellent communication and organizational skills.
They must also be able to handle multiple tasks simultaneously and maintain a calm demeanor under pressure. Ecommerce project managers typically have a bachelor’s degree in management or a related field.
They typically earn a salary north of $100,000 per year
ECommerce Business Analyst
eCommerce business analysts play an integral role in the world of online commerce
As central coordinators and problem-solvers, they work to analyze data and identify trends that can help businesses optimize their websites and improve their sales performance.
eCommerce business analysts need qualifications and experience in, of course, business analysis.
In terms of pay, ecommerce business analysts tend to earn a very competitive salary. On average, business analysts make an average of $90,000 per year. Things like the scale of their employee may affect this, however.
Being an order clerk is a vital job. In analog businesses, it would be up to an individual to process orders and make sure each part of the process is fulfilled before sending it out.
Automation has now taken over a lot of these responsibilities.
That doesn’t mean that is impossible for order clerks, just that it’s easier for them to manage and track orders.
These automations still require monitoring, after all. This also means that one person can process more orders than ever before, greatly streamlining the ordering and fulfillment process.
Order clerks at big firms can expect to earn about $50,000 a year
Ecommerce SEO content writer
If someone wants more clicks on their ecommerce website, then it’s crucial that they have SEO-optimized content on the website, maybe even a blog section with a steady flow of content production. This section will not only result in sales, but it will also be really informative for the readers, so it’s a win-win situation. And that’s why most companies hire SEO content writers.
Job requirements: one of the most important things for SEO content writers is having outstanding verbal and written communication skills. You will need SEO knowledge for some positions, but some companies will be happy to include SEO training for beginners. In addition, you will need basic knowledge of Google, Google Docs, or WordPress, knowledge of keyword research tools like Jaaxy, Google Keyword Planner or SEMrush, and content management tools like WordPress, Magento, and Joomla.
Salary: the average content writer’s salary is $45,329. In some companies, you will receive a yearly bonus, but this will depend on how generous the company is. If you have previous working experience, then your initial salary might be higher than the average.
Ecommerce business analysts
If you like numbers, then this is the right job for you. Business analysts are crucial for every company, and ecommerce is no exception.
Job description: your role as an ecommerce business analyst will be to track the data and give adequate advice as to how the business can go forward by increasing profit and sales. Your duties as a business analyst also include financial modeling, forecasting, and reporting on your insights.
Job requirements: in order to become a business analyst in a company, you will need to have at least a Bachelor’s degree in Management, Business Studies or IT. Having related experience is preferred but not always necessary. In addition, you also have to be familiar with using Excel and similar spreadsheet software.
Salary: the average business analyst salary is $68,731, with the exception of bonuses. Over the years, if you advance in your role, you might reach $100,000.
PPC Expert/ PPC Manager
PPC (pay-per-click) experts are a crucial component for a proper marketing strategy of an ecommerce business. Here are all the requirements and expectations related to this job.
Job description: As the title suggests, PPC experts need to be knowledgeable on pay-per-click internet marketing campaigns, which often includes keyword research, being responsible for the landing page design, analysing ad performance, and reporting results.
Job requirements: PPC experts are usually required to have previous working experience, although this depends on the company you’re applying at. You will need to be extremely organised, creative, and have great communication and time management skills, as well as problem-solving abilities.
Salary: as a PPC expert, your average salary will be around $50,000 per year. Some companies will be willing to pay more if you have previous experience.
How much money you earn in ecommerce will depend on a number of factors, like where you live and how much working experience you have. Generally speaking, in ecommerce, you will earn a minimum of $30,000 and a maximum of $120,000. Most notable companies take into account the number of years you’ve been working for them, so they will adjust your salary accordingly.
Do I need previous experience to work for ecommerce?
The answer to this question depends on the company you want to work for. Some companies require their customers to have previous experience, while others are understanding and will hire you even if you don’t have experience in any related field.
What kind of a Bachelor’s degree will I need for an ecommerce job?
There are many Bachelor’s degrees available that are correlated with the ecommerce business. You have the option of either getting a degree in ecommerce specifically or getting one in a related field, like Web development or Business studies. When searching for a job in ecommerce, make sure you check the degree requirements.
How can I become an ecommerce manager?
Management positions typically require you to have a Bachelor’s degree and previous experience, so the first few steps would be to graduate and get working experience. Anything related to marketing and advertising would look good on a resume. Meanwhile, you need to work on your skills – communication, analytical, and organizational. After you’ve shown your hard work and dedication to the company, you can apply to become an ecommerce manager.
Are there entry-level ecommerce jobs available?
If you like online shopping, improving the quality of products, and satisfying your customers to the best of your ability, then you will definitely like this ecommerce job position.
Job description: typically, ecommerce product managers are asked to keep track of product optimisation and development, create new pages and features, and fix any technical issues that might arise. Team coordination and management can also be included in the job description.
Job requirements: employers usually prefer candidates who have a Bachelor’s degree in Engineering, Computer Science or a similar field. Being able to work in a team is one of the most important requirements for this job. Having knowledge of cloud platforms like AWS, GCP, Azure, and others is crucial. Other tools and apps you need to have knowledge of include Google Analytics, Trello, Jira, Pendo, and ProductPlan.
Salary: the average salary for ecommerce product managers is $109,000
Web Store Administrator
In order to qualify for this position, a candidate must have experience with ecommerce platforms and various web tools, for example, shopping cart software
This is among the where one should also be able to demonstrate strong organizational skills and an understanding of
They typically earn around $50,000 annually.
Looking back over the past few years, it is clear that ecommerce has revolutionized the way we live and work.
With more and more products available online, consumers are turning to the digital world for their shopping needs. As have continued, many traditional jobs have started to take on a distinctly digital aspect, and become distinct
For example, formerly analog careers like marketing and design now involve creating content for social media platforms and designing websites for businesses.
In addition, with the increasing use of augmented reality and other technologies in our daily lives, it seems safe to assume that even more jobs will start to incorporate these elements in the years to come.
Ultimately, then, it is clear that ecommerce is just the beginning of a major shift into the digital world.
Ecommerce jobs are diverse in nature, so many people with different kinds of skills and experience levels can find one that’s suitable for them. Some ecommerce jobs do require Bachelor’s degrees in selected fields, but there are a couple of job opportunities that don’t require you to have a university degree. If you don’t want to commit to a job just yet, but you are interested in being a part of an ecommerce company, then looking for internships is a great way to gain experience in the field of your interest.
We hope you found our ecommerce jobs guide helpful and informative. There are plenty of internet jobs that allow you to work from home, so which one of these jobs sparked your interest?